Privacy Policy

Last Updated: March 9, 2025

1. Introduction

Janitor AI ("we", "our", "us", or "the Controller") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, processing, use, storage, and disclosure of personal data when you use our services, in accordance with applicable data protection laws and regulations.

By accessing or using our services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our services.

2. Information Collection

2.1 Categories of Personal Data We Process

We may collect and process the following categories of personal data:

  • Account Information: When you register an account, we collect your username, email address, and encrypted password.
  • Profile Information: Information you voluntarily provide, including profile avatars, biographical information, preferences, and other customization data.
  • User-Generated Content: Including conversations, prompts, and interactions with AI characters, which may contain personal information you disclose during usage.
  • Technical Data: Device identifiers, IP addresses, browser type and version, operating system, referral source, session duration, page views, navigation paths, and other technology usage data.
  • Usage Analytics: Information related to your interaction with our platform, including feature utilization, usage patterns, and behavioral metrics.
  • Communications: Correspondence between you and our platform, including customer service inquiries and feedback submissions.

2.2 Data Collection Methods

We collect personal data through the following lawful methods:

  • Direct Provision: Information you voluntarily provide when creating an account, updating your profile, or using our services.
  • Automated Technologies: Data collected through cookies, web beacons, pixel tags, and similar tracking technologies. For detailed information, please refer to our Cookie Policy in Section 7.
  • Third-Party Sources: Information obtained from third-party service providers, authentication services, or social media platforms, subject to their respective privacy policies and your privacy settings.

3. Legal Basis and Purposes for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our services and fulfill our contractual obligations to you.
  • Legitimate Interests: Processing necessary for our legitimate business interests, including service optimization, security enhancement, and product development.
  • Legal Compliance: Processing necessary to comply with applicable laws, regulations, and governmental requests.
  • Consent: Processing based on your explicit consent, which you may withdraw at any time.

Specifically, we use your personal data to:

  • Provision, maintain, and improve our AI-based services
  • Create, manage, and authenticate your account
  • Process and respond to your requests, inquiries, and reports
  • Deliver relevant content, personalization features, and service notifications
  • Train and refine our AI models to enhance service quality
  • Conduct analytics to improve platform functionality and user experience
  • Detect, prevent, and address technical issues, security breaches, and fraudulent activities
  • Enforce our Terms of Service and comply with legal obligations

4. Information Use

We use the collected information to:

  • Provide, maintain, and improve our services
  • Create and maintain your account
  • Process your requests and respond to your inquiries
  • Send service notifications and updates
  • Enhance user experience and personalize content
  • Research and analyze user behavior to improve AI models and features
  • Prevent fraud and ensure security
  • Comply with legal requirements

5. Data Security

We have implemented appropriate technical and organizational measures designed to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These security measures include:

  • Industry-standard encryption protocols for data in transit and at rest
  • Multi-layered security controls and access restrictions
  • Regular security assessments and penetration testing
  • Data minimization and retention policies
  • Employee training on data protection and security protocols

While we employ reasonable measures to safeguard your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data but commit to promptly notify relevant parties of any data breach as required by applicable law.

6. Your Privacy Rights and Choices

Depending on your location, you may have the following rights under privacy laws:

  • Right to Access: You have the right to obtain information about the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate personal information we hold about you.
  • Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
  • Right to Object or Restrict Processing: In certain circumstances, you have the right to object to our processing of your personal information or request limitations on processing.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit this information to another controller.

To exercise these rights, please contact us using the contact information provided below.

7. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience, collect usage data, and improve our services. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are intended for users who are 13 years of age or older. We do not knowingly collect personal data from children under 13 years of age. If we discover that we have inadvertently collected personal data from a child under 13, we will promptly delete such information from our systems. If you believe we might have collected information from a child under 13, please contact us immediately using the contact information provided in Section 11.

9. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside your jurisdiction where we or our service providers operate. These countries may have data protection laws that differ from those in your country. When transferring data internationally, we implement appropriate safeguards in accordance with applicable data protection laws, which may include:

  • Standard Contractual Clauses approved by relevant data protection authorities
  • Binding Corporate Rules
  • Adequacy decisions by regulatory authorities
  • Other legally approved transfer mechanisms

By using our services, you acknowledge and consent to the transfer of your personal data as described in this section.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and notify you of significant changes. We recommend regularly reviewing this page to stay informed of the latest information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

We will respond to your inquiries as soon as possible.